Your Questions Answered

We cover Stoke-on-Trent and Newcastle-under-Lyme, plus Kidsgrove, Biddulph, Leek, Cheadle, Stone, Stafford, Uttoxeter and nearby Cheshire towns including Alsager, Congleton, Sandbach, Crewe and Nantwich. If you are not sure we reach you, call 07523 286274 and we will confirm.

RC Renovation Ltd is run by its directors, Robson Araujo and CJ Mizzi. Between them they cover plumbing, heating, boilers, bathrooms, kitchens and renovation work, so you deal with one team from the first visit to the finished job.

Yes. RC Renovation Ltd is Gas Safe registered, number 984795. All gas work, including boiler installations, repairs and servicing, is carried out in line with the relevant safety requirements, and you can check our registration on the Gas Safe Register.

We work Monday to Saturday, 08:00 to 17:00, and we are closed on Sundays. Emergency call-outs for heating and hot water breakdowns may be available outside these hours, subject to engineer availability.

Yes. We visit or assess the job, talk through what you want, then give you a clear written quotation setting out the scope of work and the cost. Quotations are normally valid for 30 days.

Yes. We provide a workmanship warranty of between 12 months and 10 years depending on the type of work, as set out in our terms. Manufacturer warranties on boilers, appliances and products apply separately.

New boilers typically cost £2,500 to £6,500 fitted. The cost depends on the type and size of boiler, the property, the existing heating system, and whether additional pipework or system upgrades are required. We can assess your requirements and provide a clear quotation before any work begins.

A straightforward boiler replacement can often be completed within one day. More complex installations, including system changes, new pipework or relocation of the boiler, may take longer.

This depends on your property, hot water requirements, number of bathrooms, available space and existing heating system. We can recommend a suitable boiler based on your individual requirements.

Not every boiler needs replacing. If your boiler is repairable and economical to maintain, a repair may be the better option. However, if the boiler is old, inefficient or experiencing repeated faults, replacement may provide better long-term value.

Yes, where practical. Boiler relocation may require additional gas, water, heating, electrical and flue work. We will assess the proposed location and explain any additional requirements before installation.

Where required, we can upgrade or replace pipework as part of the installation. This helps ensure the new boiler is correctly connected and operates safely and efficiently.

Yes. Where included in the quotation, we will disconnect and remove the existing boiler and dispose of it appropriately.

Yes. We can provide a complete heating installation, including the boiler, heating controls, radiators and associated pipework where required.

Yes. The boiler and associated heating system will be fully tested on completion. We check operation, heating performance and relevant safety requirements before handing the system back to the customer.

Where required, we can balance the heating system to help ensure radiators receive the correct flow and the system operates efficiently.

Yes. Smart and programmable heating controls can be installed where compatible with the boiler and heating system.

New boilers normally come with a manufacturer's warranty, subject to the manufacturer's terms and conditions. We will explain the available warranty when providing your quotation.

Yes. RC Renovation Ltd is Gas Safe registered (number 984795). Gas boiler installation work must be carried out by a suitably qualified Gas Safe registered engineer, and we ensure the gas work is completed in accordance with the applicable safety requirements.

Yes. The appropriate installation and compliance documentation will be provided where applicable following completion of the installation.

If you experience an issue following installation, contact us and we can arrange an inspection. We will determine whether the issue relates to the installation, the boiler manufacturer's warranty or another part of the heating system.

Yes. Depending on the condition of the existing system, we can discuss upgrades such as new radiators, heating controls, pipework improvements, filters and other heating system components.

We will let you know if anything needs to be moved or cleared before we arrive. We aim to keep disruption to a minimum and leave the working area clean and tidy on completion.

Yes. We can carry out boiler installation and associated heating work for landlords and rental properties, subject to the requirements of the property and installation.

Yes. RC Renovation Ltd provides boiler installation and heating services across Stoke-on-Trent and surrounding areas, including Newcastle-under-Lyme, Burslem, Hanley, Tunstall, Fenton, Longton, Meir, Trentham, Kidsgrove, Biddulph, Leek, Cheadle, Stone and nearby areas.

Contact RC Renovation Ltd to arrange an assessment. We can discuss your current heating system, hot water requirements and preferred boiler location before providing a quotation.

Common signs include no heating or hot water, low boiler pressure, unusual noises, leaking, repeated shutdowns, error codes, radiators not heating properly, or the boiler failing to ignite.

Boiler repairs typically range from £100 to £700+, depending on the fault, parts required and time needed. A diagnostic charge applies. We will explain the repair cost before carrying out additional work.

Yes. A diagnostic charge covers the engineer's time to inspect the boiler, identify the fault and advise you on the best solution.

We can work on most common domestic gas boiler makes and models. The availability of parts and the age and condition of the boiler may affect whether a repair is possible.

We can diagnose and repair issues such as: no heating or hot water, low boiler pressure, ignition problems, boiler error codes, leaking boilers, faulty pumps, faulty fans, diverter valve problems, thermostat and heating control issues, circulation problems, electrical and component faults.

It depends on the boiler's age, condition, repair cost and reliability. If the boiler is relatively modern and the repair is economical, repairing it may be the best option. If it is old or requires frequent expensive repairs, replacement may offer better long-term value.

Yes. We can investigate the cause of repeated pressure loss, which could be related to a leak, expansion vessel, pressure relief valve or another component.

Yes. We can inspect the boiler and associated pipework to identify the source of the leak and advise whether the component can be repaired or needs replacing.

Yes. An error code can help identify the type of fault, but the boiler will normally need to be inspected to establish the underlying cause before a repair is carried out.

We offer repair appointments subject to engineer availability. Same-day and emergency call-outs may be available, particularly for heating and hot water breakdowns.

Yes. Emergency and out-of-hours boiler repair services may be available. Additional charges can apply outside normal working hours.

Our engineer will inspect the boiler and heating system, diagnose the fault, explain the recommended repair and provide the relevant cost before proceeding. Once approved, the repair is completed and the boiler is tested for safe operation.

Yes, where available and appropriate. Parts required for the repair will be discussed with you before installation.

If your boiler is still under the manufacturer's warranty, we may advise you to contact the manufacturer or approved warranty provider. We can also inspect the issue and advise you on the available options.

Simple repairs may take around 1–2 hours, while more complicated faults or repairs requiring additional parts may take longer.

In many cases, yes. However, the age, condition, availability of parts and overall cost of repair will be considered. If a repair is no longer economical, we can discuss boiler replacement options.

Yes. We provide boiler repair services for homeowners, landlords and rental properties.

RC Renovation Ltd provides boiler repair services throughout Stoke-on-Trent and surrounding areas, including Hanley, Burslem, Tunstall, Fenton, Longton, Meir, Stoke, Trentham, Newcastle-under-Lyme, Kidsgrove, Biddulph, Leek, Cheadle and Stone.

Contact RC Renovation Ltd with details of the boiler problem, make and model if known, and any error code displayed. We can arrange an appointment to diagnose the fault and advise on the repair.

Bathroom installations typically cost £9,000 to £16,000+. The cost of a bathroom installation depends on the size of the bathroom, the fixtures and fittings selected, the condition of the existing room and the amount of plumbing, electrical, plastering, tiling and building work required. We provide a clear quotation based on your requirements.

Depending on the agreed specification, our bathroom installations can include removal of the existing bathroom, installation of a new bathroom suite, WC, basin and taps, shower tray and enclosure, shower valve and fittings, pipework, wastes and traps, tiling, plastering and other associated works.

Yes. We can remove the existing bathroom suite and associated fixtures as part of the installation where this is included in the quotation. We can also arrange removal of waste where agreed.

Yes. We can relocate bathroom fixtures where practical. Moving sanitaryware may require new water supplies, waste pipework, drainage alterations or additional building work. Any additional requirements will be discussed before the work proceeds.

Yes. We can supply bathroom suites and individual fixtures and fittings, or we can install products selected and supplied by the customer, subject to them being suitable for installation.

Yes. Customers can choose their preferred tiles, sanitaryware, taps, showers, furniture and finishes. We can also advise you on suitable products and specifications.

Yes. Plumbing is one of our core services. We can install or modify hot and cold water supplies, waste pipework, traps, valves, shower plumbing and other bathroom plumbing requirements.

Yes. Tiling can be included as part of a complete bathroom renovation where agreed in the quotation.

Yes. We can undertake plastering and associated preparation where required as part of the bathroom installation.

Electrical work can be included where required, subject to the scope of the project and applicable electrical regulations. This can include suitable lighting, extractor fans, switches and other bathroom electrical requirements.

Potentially, yes. If you want to combine a separate toilet and bathroom, we can assess the proposed alteration. Any structural wall removal will need to be assessed appropriately, and additional structural or Building Regulations requirements may apply.

Yes. We will assess the existing plumbing and drainage where reasonably accessible. If we find defective or unsuitable pipework, additional remedial work may be required.

The timescale depends on the size and complexity of the project. A straightforward bathroom replacement may take several days, while a complete renovation involving plumbing alterations, tiling, plastering or structural work can take longer. We will provide an estimated timescale with your quotation.

Waste removal can be included where specifically stated in your quotation. We can remove old bathroom fixtures and construction waste as agreed.

Renovation work can reveal hidden problems such as damaged pipework, leaks, damp, rotten flooring, defective drainage or previous poor workmanship. If additional work is required, we will explain the issue and discuss the cost with you before proceeding wherever reasonably possible.

Yes. RC Renovation Ltd provides a workmanship warranty, subject to the terms of our agreement. Manufacturer warranties will apply separately to boilers, appliances, sanitaryware, taps and other products where applicable.

We will normally need access to the property and the bathroom area to carry out the work. You may also need to make decisions regarding tiles, sanitaryware, taps, showers, colours and finishes before installation begins.

We can provide a quotation following an assessment of the work required. The quotation will set out the agreed scope of works and the associated costs.

Kitchen installations typically cost £6,000 to £20,000+. The cost depends on the size and layout of the kitchen, the units and worktops selected, appliances, plumbing, electrical work, flooring, plastering and any structural alterations required. We provide a clear quotation based on the work involved.

Depending on your quotation, we can provide a complete kitchen installation including removal of the existing kitchen, installation of units and worktops, plumbing, appliance connections, electrical work, plastering, tiling and associated renovation work.

Yes. We can remove existing kitchen units, worktops, sinks and other fittings where this is included in your quotation. Waste removal can also be arranged.

Yes. We can help supply the kitchen units, worktops, sinks, taps and other components required for your project. Alternatively, we can install a kitchen supplied by the customer, provided the products are suitable.

Yes. You can choose the style, colour, units, handles, worktops, sink, taps and other finishes. We can also advise you on suitable options for your space and budget.

Yes. We can make layout changes where practical, including relocating sinks, appliances and plumbing. Additional plumbing, electrical or building work may be required depending on the new layout.

Yes. We can install and connect suitable kitchen appliances as part of the agreed works. Appliance connections will depend on the type of appliance and the plumbing, gas and electrical requirements.

Gas appliance work will only be carried out by appropriately qualified persons where required. Gas installations will be completed in accordance with applicable regulations and manufacturer requirements.

Yes. We can relocate the kitchen sink where practical. Moving the sink may require new hot and cold water supplies and waste pipework.

Yes. Radiators can be installed, replaced or relocated where required. Any changes to heating pipework will be included in the quotation where applicable.

Yes. Our plumbing services can include hot and cold water pipework, waste pipework, sink and tap installation, appliance connections and other plumbing required for the kitchen.

Yes. Electrical work can be included where required and will be undertaken by appropriately competent persons. This may include kitchen sockets, lighting, extractor fans and appliance connections, depending on the project.

Yes. We can install suitable kitchen lighting where included in the agreed scope of works.

Yes. Plastering and wall preparation can be included where required as part of the kitchen renovation.

Yes. Wall and floor tiling can be included as part of your kitchen installation, subject to the agreed quotation.

Flooring can be included where specifically agreed in the quotation. We can discuss suitable flooring options depending on the kitchen and existing floor condition.

Potentially, yes. We can assess the proposed alteration. If the wall is structural, additional structural assessment, calculations, Building Regulations approval or other requirements may apply.

Once the old kitchen is removed, hidden problems can sometimes be discovered, such as damaged pipework, leaks, damp, rotten flooring, defective wiring or structural issues. We will explain any problems found and discuss additional work and costs before proceeding wherever reasonably possible.

Ideally, yes. Kitchen units, worktops, sinks, taps, appliances, tiles, flooring and finishes should be selected before installation wherever possible. This helps prevent delays and ensures everything is compatible.

The timescale depends on the size and complexity of the project. A straightforward kitchen replacement may take several days, while a complete renovation involving plumbing alterations, electrical work, plastering, tiling or structural changes may take longer. We will provide an estimated timescale with your quotation.

Waste removal can be included in your quotation. We can arrange disposal of old kitchen units, worktops, fixtures and installation waste where agreed.

Yes. RC Renovation Ltd provides a workmanship warranty subject to our Terms and Conditions. Individual kitchen products and appliances are covered by their manufacturers' warranties where applicable.

Yes. We can install customer-supplied kitchens where the products are suitable and all required components are available. We recommend checking that all units, fittings and components are present before installation begins.

Yes. Kitchen islands can be installed where the available space allows. Islands may require additional electrical, plumbing or flooring work depending on the design.

Yes. We can discuss your requirements and provide practical advice on the layout, plumbing, heating, appliances and installation requirements. Where a specialist kitchen designer is required, you may need to use an external design service.

Our boiler services typically cost £120 to £180+. The cost of a boiler service can vary depending on the type of boiler and installation. RC Renovation Ltd provides clear pricing before work begins, with any additional work discussed with you before it is carried out.

A standard boiler service may include: visual inspection of the boiler and installation, checking the boiler's operation, inspection of accessible components, checking for signs of leaks or corrosion, checking gas pressure and combustion where applicable, checking the flue and ventilation requirements, cleaning accessible components where required, checking safety devices, testing the boiler controls, identifying faults or potential issues, providing service documentation where applicable.

It is generally recommended that your boiler is serviced once a year. Annual servicing can help identify potential problems early and ensure the boiler is operating safely and efficiently.

Regular servicing can help: keep your boiler operating safely, identify potential faults early, maintain heating efficiency, reduce the risk of unexpected breakdowns, help maintain the manufacturer's warranty requirements where applicable, extend the working life of the boiler.

A standard boiler service will usually take around 30–60 minutes, depending on the boiler, its condition and accessibility. Additional time may be required if faults or other issues are identified.

We can service many common domestic boiler types, including combi boilers, system boilers and conventional boilers. The exact service requirements depend on the boiler manufacturer and model.

Please make sure we have reasonable access to the boiler and any relevant controls. If possible, have the boiler's installation or manufacturer information available.

Yes. If we identify a fault, safety concern or component that requires attention, we will explain the issue and advise you on the recommended repair or replacement before carrying out additional work.

Yes, where appropriate, we can discuss the repair options with you. Any additional work outside the agreed boiler service will be explained and agreed before proceeding, unless immediate action is required for safety.

Where applicable, we can provide service documentation confirming the work carried out and any relevant findings.

A boiler that is not operating correctly may require a boiler repair or diagnostic visit rather than a standard service. We can assess the boiler and advise you on the best course of action.

A boiler service includes checks relevant to the boiler and its operation. A full Gas Safety Record (CP12) is a separate service and may cover the wider gas appliances and installation, depending on the property and service requested.

Yes. We can provide boiler servicing for landlords and rental properties. Where a landlord requires a formal Gas Safety Record (CP12), this should be specifically requested as part of the booking.

If a safety issue is identified, we will explain the problem and advise you on the appropriate action. Where necessary, the appliance may need to be taken out of use until the issue has been safely addressed.

Many manufacturers require boilers to be serviced at the recommended intervals to maintain warranty conditions. We recommend checking your specific manufacturer's warranty requirements.

Yes. Booking your boiler service before the colder months can be a good way to identify potential problems before you rely heavily on your heating system.

Yes. If you are experiencing cold radiators, uneven heating, unusual noises or other heating problems, let us know when booking so we can discuss the appropriate service or diagnostic work.

Older boilers can still be serviced, provided they can be safely accessed and serviced. If we identify significant wear, obsolete components or safety concerns, we will explain your options, including whether repair or replacement may be more suitable.

Boiler servicing can be arranged as part of ongoing heating maintenance. Regular servicing and maintenance can help identify problems before they develop into more expensive repairs.

Contact RC Renovation Ltd to arrange a convenient appointment. We provide professional plumbing, heating and gas services and can advise you on the appropriate service for your boiler.